Cashier-to-bank workflow
- Log in through the verified casino domain and enable account security.
- Select PayID inside the cashier and record the displayed limits.
- Copy the exact alias/reference and compare the confirmed payee name in your banking app.
- Send only the planned AUD amount after checking promotion eligibility.
- Keep the bank reference and casino credit timestamp privately.
If the deposit is missing
| Check | Evidence | Action |
|---|---|---|
| Bank state | Pending, complete or rejected plus reference | Do not resend until the first state is clear. |
| Payee/alias | Confirmed recipient shown by the bank | Report a mismatch through official channels. |
| Casino ledger | Cash balance and transaction history | Give support amount, time and reference. |
Payment impersonation rule
Never follow an alias supplied only in a message, reveal a one-time code or allow remote banking access. A legitimate support case can use a transaction reference without taking control of the account.
Use the evidence before the action
The live route can change. Recheck identity, terms and account conditions before depositing, installing or uploading documents.
Open the verified cashier and inspect the current PayID payeeQuestions for this exact task
How fast is a PayID casino deposit?
Bank transfer can be fast, but casino credit time must be measured separately.
What should I check before confirming?
Payee name, alias/reference, amount, bank warning and casino limits.
Should I send a second deposit if the first is missing?
No. Resolve the first transaction state before sending more money.